A strategy is a plan of action designed to help you achieve a specific goal or set of goals. It is a high-level approach that outlines how your business will allocate its resources to achieve its objectives. A strategy helps to set priorities, focus efforts, and allocate resources in a way that will lead to the most effective and efficient use of resources. It is a long-term plan that guides decision-making and helps to ensure that an business is moving in the right direction.
A well-crafted strategy takes into account internal strengths and weaknesses, as well as external opportunities and threats, to create a plan that is both ambitious and achievable, whilst considering the dynamic and complex environment in which the business operates.
Understand the mission of your business, the objectives, goals, and align future initiatives with them.
Evaluate the current systems, infrastructure, and capabilities, and identify areas for improvement.
Having gained a clear understanding of your current capabilities and challenges, we provide you with a benchmark to understand where you stand against your core competitors , but also industry disruptors.
This stage is where we bring together our team with your business colleagues to create key themes through collaborative ideation, using all of the information sources available. We create a vision for the business's future and the role it will play in achieving \ goals.
We now have a strategy, but we need to be mindful that the business needs to run and we need to prioritise both benefits to customers, colleagues and your bottom line. We will work jointly to agree a pragmatic aligned approach.
We then develop a strategy roadmap that outlines the steps required to achieve the vision and goals, and the timeline for implementation.
We then focus on how the business can best resource the plan effectively. We ensure that the necessary resources, including budget, personnel, and technology, are in place to support the technology strategy.
With regularly monitoring of the plan, the landscape and the progress of the initiatives, we can adjust the strategy as needed to ensure that it remains aligned with the changing business needs and market trends.
Technology advisory is a specialized service that helps your business navigate the rapidly changing landscape of technology and digital innovation. Through careful analysis and strategic planning, we can assist your business in identifying and implementing new technologies that can improve your operations, increase efficiency, and drive growth. This can include everything from selecting the right software and hardware solutions to developing a comprehensive digital strategy and roadmap. Additionally, we can provide ongoing support and guidance to ensure that your business is able to maximize the benefits of your technology investments.
Technology Advisory is a service that we offer to provide expert guidance and recommendations on technology-related matters to your business. It includes assessments of current technology systems, identification of areas for improvement, evaluation of new technology options, and development of technology strategies to support business goals.
Technology discovery and review is the process of identifying and evaluating new and emerging technologies to determine their potential impact on an organization or industry. The goal of technology discovery and review is to identify opportunities for innovation and growth, as well as potential risks and challenges. Ultimately, the information gathered through technology discovery and review is used to inform strategic decision making and guide investments in new technologies
An operating model is a framework that outlines the processes and systems used to deliver technology services within your business and it includes the roles and responsibilities of different teams, the tools and technologies used to deliver services, and the governance and management structures in place to ensure the smooth operation of technology services.
Technology Requirements and Design is the processes of defining and documenting the needs of a business for a technology solution, and then creating a blueprint or design for its implementation. This includes determining the scope of the project, identifying the functional and non-functional requirements, developing technical requirements, and outlining the architecture and solutions design. The result is a detailed plan that outlines how the technology solution will meet the business needs and support the overall goals of your business.
The Technology Roadmap is a high-level plan that outlines your business's technology strategy and the key steps required to achieve its goals. It provides a clear understanding of the current technology landscape, future technology trends, and the business vision for technology. The roadmap serves as a guide for decision-making and prioritisation of technology investments. It aligns technology initiatives with the overall business strategy, and helps ensure that the organisation stays on track in implementing its plans. A technology roadmap includes elements such as technology trends, current technology capabilities, future technology goals, and the steps and timeline required to achieve them.
The Business Case is a document that outlines the financial and strategic benefits of a proposed project or investment. It outlines the costs, benefits, risks, and impact on the business, and provides a basis for decision-making about whether to proceed with the project or not. Tendering is the process of inviting suppliers to bid on a specific project or service. It involves issuing a request for proposal (RFP), evaluating the received proposals, and selecting the most suitable supplier. The tendering process is often used to ensure that the business is getting the best value for its money and that the project is delivered in accordance with the specified requirements. Tendering can be a complex process and requires clarity of the business needs, the procurement rules and regulations, and the selection criteria used to evaluate the proposals.
Digital transformation is the process of using technology to fundamentally change how your business operates and delivers value to customers. This can encompass a wide range of areas including business operations, customer experience, and product or service delivery. It often involves the integration of digital technologies such as cloud computing, big data and analytics, and the Internet of Things (IoT) into all aspects of a business.
The goal of digital transformation is to increase efficiency, improve decision-making, and drive growth. Companies that undertake digital transformation efforts can see improvements in areas such as cost savings, revenue growth, and customer engagement.
Custom built web applications are software applications that are specifically designed and developed for a particular organization or business. These applications are tailored to meet the specific needs and requirements of the organization, and are not off-the-shelf solutions. Custom web apps are built from scratch, using various programming languages and frameworks, such as JavaScript, Ruby on Rails, and Python.
Are you looking to boost your online sales and reach more customers? E-commerce optimisation is the key to unlocking new opportunities and staying ahead of the competition. With the right strategies in place, you can increase website traffic, improve conversion rates, and drive revenue growth. Invest in e-commerce optimisation now and reap the benefits for years to come. Optimise your website design, improve your marketing efforts, and stay on top of the latest trends and innovations. With our help, you can achieve true e-commerce success and set your business up for growth.
Data is the key to unlocking valuable information and making informed decisions within your business. With the right data and insights, you can gain a deep understanding of your customers, improve marketing efforts, and drive revenue growth. With our help, you can develop a comprehensive strategy that addresses all aspects of your data needs. From data collection and analysis, to data visualization and reporting, we can help you turn data into insights and drive your business forward.
Our marketing technology advisory team has real world experience across retail , travel and hospitality and can b ring pragmatic advise to your business. Our team has experience across the Mar-Tech landscape and can help you navigate your digital future. Whether it be email (EDM) SMS, personalisation, exit intent, loyalty or customer data platforms, we can help.
Process are Cultural change are important , but often forgotten facets of digital transformation. It is not just about implementing new technologies, it's also about changing the culture, processes and mindset of an business to fully leverage the benefits of those technologies. It's a holistic approach that requires a clear strategy and strong leadership.
A Technology operating model is a framework that outlines the processes and systems used to deliver technology services within your organization. It typically includes the roles and responsibilities of different teams, the tools and technologies used to deliver services, and the governance and management structures in place to ensure the smooth operation of technology services. The goal of a technology operating model is to align technology with business objectives, improve operational efficiency, and ensure that technology services are delivered in a consistent and reliable manner.
Process improvement is the systematic approach to identifying and reducing inefficiencies in business processes. It involves analysing and optimising business processes to increase efficiency, reduce costs, and improve the overall performance of the organisation. The process improvement process typically includes the following steps. We do this via process discovery, which can be either walk through of processes or identification of pain points in those processes. Once the systems work is complete, we shift back to process to develop the to-be processes for the business.
We work across the business teams and processes being reviewed, identifying systems and tools (formal and informal) that are being used to support the process. We then overlay the process work to create opportunities for improvement. We then create strategy themes around process and systems change , that enable improvement.
Through the steps identified, we now have a clearly articulated set of processes and pain points that we are to solve for the business. This forms part of our high level solutions architecture, along with high level requirements that can be eventually formed into an RFP ( Request For Proposal ) to enable the business to tender to the market.
Technology delivery teams are cross-functional teams that are responsible for delivering specific technology projects or initiatives within your business. We bring the teams together composed of members from different skill groups, such as development, testing, and operations, as well as stakeholders from the business side of the organisation.
The goal of the delivery squad is to quickly deliver high-quality technology solutions that align with the business objectives and are responsive to customer needs. The squad works together using Agile methodologies, such as Scrum or Kanban, to plan, develop, test, and deploy technology solutions. This approach allows for better collaboration, faster time-to-market, and increased flexibility to adapt to changing requirements.
Our teams leverage Agile development emphasising flexibility, collaboration, and rapid iteration. We focus on delivering value to you through iterative and incremental development, close collaboration between your business and the development team, ensuring continuous feedback and improvement. Our development sprints, typically work in 2 week cycles, but for dedicated squads, we can flex to the needs of the client.
We don't hire based on front end, back end or testing skills, we hire only full stack developers.Our software engineers have expertise across all layers of a software application's technology stack, including the front-end, back-end, and database. They are equipped with the knowledge and skills to design, build, and maintain both the client-side and server-side components of an application. This not only delivers better product, but also is more cost effective for you.
We adopt a blended rate model, to bring you the balance between the best possible cost of delivery and local Australian expertise. Our offshore delivery centre provides us the greater access to deep technology skills at market competitive rates.
Are you ready to turn data into insights and drive business growth?
Data and insights are the key to unlocking valuable information and making informed decisions. With the right data and insights, you can gain a deep understanding of your customers, improve marketing efforts, and drive revenue growth. Don't let poor data and insights hold you back. Invest in data and insights now and reap the benefits for years to come. With our help, you can develop a comprehensive strategy that addresses all aspects of your data needs. From data collection and analysis, to data visualization and reporting, we can help you turn data into insights and drive your business forward.
A big data strategy is a plan for leveraging large and complex data sets to drive business value and improve decision-making across your business. A big data strategy will typically cover; Business objectives, Data sources, Data infrastructure, Data governance, Data governance, and Implementation and adoption. We will build a strategy and plan with you, to ensure success.
A "Cloud-enabled" environment refers to the integration of cloud computing technology into your IT infrastructure. They are designed to take advantage of the benefits of cloud computing, such as scalability, flexibility, and cost-effectiveness. Whether the right outcome is a cloud native platform ( designed and a built with cloud components) or Software-as-a-Service (SaaS) solution that is pre-built and just needs your data, we can help you take the next step.
We can work with you team, or lead your team if needed , to analyse data to gain insights, understand patterns, and help you make informed decisions about your business data. The goal of insights and analytics is to turn data into actionable information that can be used to drive better business outcomes.
Artificial Intelligence encompasses a broader range of technologies and techniques, including ML, computer vision, natural language processing, and robotics. AI systems are designed to perform complex tasks that typically require human intelligence, such as speech recognition, image classification, and autonomous decision-making.
Machine learning (ML) is a subset of AI that focuses on training models to make predictions or take actions based on data. ML algorithms learn from data, adjusting their predictions over time as they receive more information.
A technology audit and review is a systematic examination of your organization's technology systems, processes, and controls. The goal of a technology audit and review is to assess the effectiveness and efficiency of technology systems, identify areas for improvement, and ensure compliance with relevant laws and regulations.
The technology audit and review is an important process for your business to maintain the integrity, reliability, and availability of the technology systems and to ensure the security of the data.
Our first step is to understand the goals of your business, the strategy of your IT department and the expectations of your stakeholders. We then ensure that these are aligned.
We use a process of discovery via workshops and interviews to capture the current technology landscape, it's underpinning infrastructure, supporting processes and resources.
Building on stage 1 and 2, we identify themes of investment to address any gaps in the current technology landscape and supporting operating model. We produce a detail report and walk you through the outcomes and potential actions.